Privacy Policy

Effective Date: 2025-12-09

1. Introduction

GDM Group ECOM USA (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by GDM Group ECOM USA.

This Privacy Policy applies to our website, ovenandember.com, and its associated subdomains (collectively, our “Service”). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Oven and Ember is a trade name of GDM Group ECOM USA LLC, registered in Wyoming, United States.

2. Definitions and Key Terms

  • Cookie: A small piece of data generated by a website and saved by your web browser.
  • Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to GDM Group ECOM USA, registered in United States, responsible for your information under this Privacy Policy.
  • Country: Where GDM Group ECOM USA or the owners/founders of GDM Group ECOM USA are based; in this case, United States.
  • Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit ovenandember.com and use the services.
  • Personal Data: Any information that directly, indirectly, or in connection with other information allows for the identification of a natural person.
  • Service: Refers to the service provided by GDM Group ECOM USA as described in the relative terms and on this platform.
  • Website: GDM Group ECOM USA’s site, accessible at ovenandember.com.
  • You: A person or entity that is registered with GDM Group ECOM USA to use the Services.

3. Information We Collect

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

Personal Information Collected:

  • Name / Username
  • Email addresses
  • Phone numbers
  • Mailing addresses
  • Billing addresses

4. How We Use the Information We Collect

  • To Personalize Your Experience: Your information helps us better respond to your individual needs.
  • To Improve Our Website: We continually strive to improve our website offerings based on feedback we receive from you.
  • To Improve Customer Service: Your information helps us more effectively respond to your customer service requests.
  • To Process Transactions: We may use the information you provide to process your orders.
  • To Send Periodic Emails: The email address you provide may be used to send you information and updates related to your order or inquiry.

5. Sharing Your Information

We may share your information with:

  • Third-Party Service Providers: Trusted parties who assist us in operating our website and servicing you.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.
  • Legal Requirements: When required by law or in response to valid requests by public authorities.

6. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Service. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

7. Data Security

We implement security measures to maintain the safety of your personal information. All sensitive information is transmitted via SSL technology. Note: No method of transmission over the Internet is 100% secure.

8. Data Retention

We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy and to comply with our legal obligations.

9. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal data. To exercise these rights, please contact us at info@ovenandember.com.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your jurisdiction.

12. Links to Other Websites

Our Service may contain links to third-party websites. We have no control over and assume no responsibility for the content or practices of any third-party sites.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of changes by posting the new policy on this page with an updated effective date. Your continued use of the Service after modifications indicates acceptance.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us: